"In a time when my family was attempting to deal with an overseas medical emergency, Lugless was a godsend. Their team went above and beyond the normal standards of customer service to help us get our luggage home from Italy on extremely short notice and at half the price of any of the other companies or services. They were friendly and over-the-top helpful, even staying in the office past normal business hours. Whenever we ran into a bump, Nicole was right on it, doing her best to make sure the whole process went as smoothly and quickly as possible.–Jovanie Seghers
"I did a good deal of research to find a company that would pick up and deliver my luggage. Save yourself a lot of time and trouble and trust me when I tell you that these guys are the best!! Their prices are reasonable and they are available to deal with any issues that may arise. Each time I called, I either got someone on the line OR I got my call returned very quickly. There customer service is first rate. I have used them 5 times in the past year and I will definitely use them again." –Sally B
Los Angeles, CA
Dan was a true life-saver for me today! Long story short, my son and husband arrived at the airport too late to check bags...my husband's medications are in that bag along with ALL of my son's clothes, AND the wedding gift... Dan explained the process and pricing and managed to arrange the bag to be picked up at my home TODAY. I have worked in Customer Service for 20 years, so my expectations are much HIGHER. Please give him the recognition he deserves, in my opinion he truly went above and beyond the company expectations.–Leann Money
Colorado Springs, CO
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