LugLess finds and compares the absolute lowest UPS and FedEx rates to ship your package. If that’s all you need from us, there is no other cost to using our platform. But, if you need a little more help with your shipment, we’ve got you covered. For an additional fee, you can add extra features, like additional coverage or live support, which means you’ll have access to a real, live LugLess team member who will answer any questions you have