How It Works

LugLess prides itself on world class customer support for all our loyal customers. We are available by phone
from 9-6PM ET or by email 24/7. For customers signing up online, they can quickly set up their luggage shipping order in 5
minutes or less. Call or email us to learn more!
Once you sign up online or by phone you will receive a
packet from us that will include reusable luggage tags, shipping labels, and customs paperwork (international). We send the packet free of charge anywhere in the world.
We provide 2 convenient pick up options and 1 drop off option. We offer a standard 9am to 6pm all day window for free. We also offer a precise pick up window of 2-3 hours anywhere in US for $25 a bag. Lastly, we offer drop off locations in every town in America and drop off options in most countries.
Once your luggage has been picked up or dropped off we scan your luggage and you receive an automated email letting you know it has been picked up. You also receive an email once your luggage has arrived at its end destination. When is the last time an airline did that?!
After pick up, your luggage goes directly onto a truck and to a major shipping
hub. For domestic standard service we send luggage via truck. For express and international orders we send via commercial airplane. We do not use
airlines to ship, so you can rest easy knowing TSA, baggage handlers, and airlines won't pilfer through your luggage and potentially lose your valuable luggage for your trip.
We service hundreds of customers and ship thousands of bags per month. If your luggage is delayed due to a non weather or non customs related reason, LugLess will reimburse customers up to $500 to purchase items that they need for their trip until the luggage is delivered. This can be golf club rentals, clothes, toiletries.
LugLess is a travel agent for your luggage. We leverage our relationship and shipping volume with major couriers like FedEx, UPS, DHL and thousands of local couriers worldwide to provide you with best in class concierge service at a great price. Please contact one of our luggage shipping specialists today if you have any questions about our services or if you would prefer to place your order over the phone.

Place Your Order Online

Place your luggage shipping order with us online or by phone to get started. Our online order process is simple and easy to use. Choose the type of luggage you need shipped, tell us the dates you need it there by, and provide pickup and delivery address information. You can pay online using a credit card during the secure checkout process.

We Send Luggage Tags

We'll send you a packet in the mail or via UPS/FedEx that arrives before your luggage needs to be picked up. The packet contains everything you need to get your luggage picked up and delivered safely and with ease. You'll receive reusable luggage tags and shipping labels that you can affix to each piece of your luggage.

We Pick Up and Deliver

We will come to your residence, place of work, or hotel during the scheduled time window to pick up and deliver your luggage to your end destination. We provide you with a tracking number and our staff monitors your luggage throughout the process to make sure it arrives on time. If you are staying at a hotel for your trip, we will coordinate the pickup with hotel staff to make the trip that much more enjoyable and hassle-free.

LugLess service is available in any town, city, and state in the United States and more than 235 countries worldwide. Our service is a better alternative than traveling with your luggage - allowing you to travel lighter, smarter, and happier!

Start Shipping
My Luggage

Origin US Zip Code:
Destination US Zip Code:

            - OR -
Pickup Day:
Luggage Return Trip Pickup:
Carry On Bag
25lbs / 11kg
Standard Bag
50lbs / 22kg
Oversized Bag
75lbs / 35kg
Golf Bag
50lbs / 22kg
40lbs / 18kg
Bicycle Box
65lbs / 29kg