We made it easy to Lugless!

LugLess prides itself on world class customer support
for all our loyal customers. We are available by phone
or email 24/7. For customers signing up online, they
can quickly set up their luggage shipping order in 5
minutes or less. Call or email us to learn more!
Once you sign up online or by phone you will receive a
packet from us that will include reusable luggage tags,
shipping labels, and customs paperwork (international).
We send the packet free of charge domestically, however,
we charge for the packet to go outside the USA and can
send to over 235 countries for $49-$69 per packet.
We provide 2 convenient pick up options and 1 drop off option.
We offer a standard 9am to 6pm all day window for $15. We
also offer a precise pick up window of 1-2 hours anywhere in
US for $49 and 3-4 hour window and $49-$99 fee internationally
in over 235 countries. Lastly, we offer drop off locations in every
town in America and drop off options in most countries.
Once your luggage has been picked up or dropped off we scan your
luggage and you receive an automated email letting you know it has
been picked up. You also receive an email once your luggage has
arrived at its end destination. When is the last time an airline did that?!
After pick up, your luggage goes directly onto a truck and to a major shipping
hub. For domestic standard service we send luggage via truck. For express
and international orders we send via commerical airplane. We do not use
airlines to ship, so you can rest easy knowing TSA, baggage handlers, and
airlines won't pilfer through your luggage and potentially lose your valuable
luggage for your trip.
We service hundreds of customers per month and we have yet to lose a
piece of luggage. If your luggage is delayed due to a non weather related
reason, LugLess will reimburse customers up to $500 to purchase items
that they need for their trip. This can be golf club rentals, clothes, toiletries.
LugLess is a pretty simple concept and service. We leverage our deep discounts and volume with major couriers like FedEx, UPS, DHL and thousands of local couriers worldwide, pass the savings onto our customers, and fulfill service in over 235 countries. We offer precise pick up and delivery options, standard service with flat rate pricing for as low as $39 a bag anywhere in the US, and international and express shipping that is typically 20-40 percent less than all major couriers like FedEx, UPS, and DHL.

Preparing Luggage

Pack your luggage as if you were traveling on an airplane. Sports equipment like golf clubs, snowboards, bikes, and skies will need a protective bag or case to ensure safe delivery. When our luggage agent comes to pick up your order they will attach the shipping labels to your luggage.

Place an Order

We have an easy to use order process and customer account page to manage your new and existing orders. You are also welcome to give us a call and we will be happy to place your order and introduce you to LugLess travel. Signing up online or by phone takes 5 minutes or less.

Pick Up and Delivery

We will come to your residence, place of work, or hotel at the scheduled time window to pick up and deliver your luggage to your end destination. If you are staying at a hotel for your trip, we will coordinate the pick up with hotel staff to make the trip that much more enjoyable and hassle free.

LugLess service is available in any town, city, state in the United States and more than 235 countries worldwide. Our service is a better alternative than traveling with your luggage - allowing you to travel lighter, smarter, and happier!