How it Works

LugLess is like a travel agent for your luggage.

Never shipped luggage before? Here’s how it works. We leverage our relationship and shipping volume with major couriers like FedEx, UPS, DHL and thousands of local couriers worldwide to provide you with best in class concierge service at a great price. Please contact one of our luggage shipping specialists today if you have any questions about our services or if you would prefer to place your order over the phone.

Place Your Order Online

Place your luggage shipping booking with us online or by phone to get started. Our online booking process is simple and easy to use. Choose the type of luggage you need shipped, tell us the dates you need it there by, and provide pickup and delivery address information. You can pay online using a credit card during the secure checkout process.


We Send Luggage Tags

We’ll send you a packet in the mail or via UPS/FedEx that arrives before your luggage needs to be picked up. The packet contains everything you need to get your luggage picked up and delivered safely and with ease. You’ll receive reusable luggage tags and shipping labels that you can affix to each piece of your luggage.


We Pick Up and Deliver

We will come to your residence, place of work, or hotel during the scheduled time window to pick up and deliver your luggage to your end destination. We provide you with a tracking number and our staff monitors your luggage throughout the process to make sure it arrives on time. If you are staying at a hotel for your trip, we will coordinate the pickup with hotel staff to make the trip that much more enjoyable and hassle-free.

LugLess service is available in any town, city, and state in the United States and more than 235 countries worldwide. Our service is a better alternative than traveling with your luggage – allowing you to travel lighter, smarter, and happier!