How it works

Ship luggage, boxes, skis, boards, clubs - all your stuff - with us.

We can all agree that dragging luggage around is awful in almost every way. If you’re wondering how to ship luggage, LugLess has made it easy and affordable. We let you ship on your terms by giving you options, and we also make sure you pay nowhere near what everyone else pays. Here’s how it works:

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1. Get labels

Bags aren’t very smart, so each one will need a shipping label attached in order to get it to its destination. You can get your labels in three ways: 1) print them out the old fashioned way, 2) opt to have Digital Labels sent to your phone, or 3) have us mail you pre-printed labels. You must securely attach it to your bag and place a copy of the label inside of your bag just in case. Your bag is going to be traveling far and wide, and your label is your ticket! If your label is not properly attached, it is at risk of falling off in transit. Without its ticket, your bag will probably be delayed, and may even be lost.

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2. Send bags

Now you need to get your luggage to UPS or FedEx depending on which labels you have. We'll suggest several nearby drop-off locations but you can use any location that is convenient. Or, you can utilize an existing pickup at your office or most hotels. You can also pay for a pickup at your home, work, or hotel during booking. You can drop your luggage off early or late, but that will probably affect the delivery date. Learn more about your options for sending luggage.

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3. Travel light

This is the “travel without the baggage” part. Grab your iPad and head to the airport. Track your LugLess shipment from anywhere. We’ll notify you when your luggage arrives. If you do have any questions regarding your shipment status, it is more efficient to contact our carriers directly. They have 24/7 support for any shipping related questions!

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4. Arrive relaxed

UPS or FedEx will deliver the luggage directly to your destination address and you get to skip the dreaded baggage claim. If you will not be available to accept your luggage, check out these other luggage delivery options. Please be sure to notify our carriers if you have any special delivery instructions such as security codes. If our carriers are unable to deliver due to an incorrect or incomplete address, your delivery date will be delayed.

Frequently asked questions

Do I need a printer to use LugLess?
Nope. LugLess Digital Labels work without a printer — just show the digital label on your phone at any FedEx or UPS location and they'll print and attach it for you. You can also opt for a paper label at home, or have us mail you pre-printed labels if you prefer. Three options, you pick.
Where can I drop off my bags?
Anywhere FedEx or UPS accepts shipments — over 10,000 nationwide locations including FedEx Office, UPS Stores, Walgreens, Duane Reade, and many hotels and offices. We'll suggest the closest options at booking. If you're shipping from an office or hotel that already has scheduled FedEx/UPS pickups, that works too at no extra cost.
Can I schedule a pickup instead of dropping off?
Yes. Add doorstep pickup at booking for $6 per bag and FedEx or UPS will collect your luggage from your home, office, or hotel between 9am and 7pm. Best for travelers who are home all day, have a doorman, or just don't want to leave the house before a trip.
How far in advance should I ship my bags?
Most travelers ship 3–5 business days before they need their luggage to arrive. For peak periods (summer, winter holidays, college move-in), ship 5–7 days ahead to leave a buffer. Last-minute travelers can use express options for next-business-day delivery, though the rate is higher.
What happens if my bag is delayed?
All shipments include FedEx or UPS tracking, so you'll see any delays in real time. If you've added Enhanced Tracking or an On-Time Guarantee at booking, our support team monitors the shipment and intervenes if it's running late. Most delays resolve within 24 hours; if not, contact our support team to file a service issue.
Can I ship luggage internationally with LugLess?
LugLess primarily serves U.S. domestic and Canadian routes. International luggage shipping is available on select routes — check pricing at the booking page for your specific origin and destination. For broader international shipping with customs handling included, our partners at Luggage Forward and Send My Bag may be a better fit.